Mercury Interactive offers products for testing as well as service suites. ActiveTest is the main offering, a managed load-testing service that provides not only statistics but specific improvement recommendations based on the results (is your firewall the bottleneck, for instance?). Like KeyLabs, they offer free load tests from their site, as well as free performance analyses. The main crux of their testing comes in a set of both products and services divided into two categories: load testing and functional testing. Load testing measures server performance under the load of a specific number of users; functional testing involves insuring that specific services are available consistently in a specific form. This sort of thing seems to be prevalent among testing services&#!51;testing for functionality of one kind or another rather than just load or stress, whether it’s just the mere availability of components on a site or conformity to a particular standard. Mercury’s testing services involve both the tests and on-site visits by consultants to work with each customer. A set of packaged services under the name QuickPlan are designed to train people quickly in the use of the company’s software products (TestSuite, LoadRunner, and Topaz), and give them instructions on how to apply them in your particular instance, although the company doesn’t actually do the deployment themselves. They do issue recommendations and validate the results, however. In some ways this approach is better than simply having the testing company issue a report, but it also takes longer (5-10 days depending on the depth of the preparation) and involves more commitment on your side.

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